Victoria’s Secret Customer Policies

RETURN POLICY

Victoria’s Secret will honor the exchange of merchandise at the store it was purchased, upon presentation of the original receipt, within 7 days from the date of purchase, for a merchandise of the same retail value.

No refund will be issued if the value of the merchandise exchange is lower than the original item. The returned merchandise must be in its original condition and tagged with the valid retail labels.

Sale merchandise, gift cards and any purchase made online, at airport locations or outside Macao, will not be accepted for exchange or refund.
Merchandise sold are strictly non-refundable in cash or credit. No exchange/refund on panties and Swim bottoms due to hygiene reasons.

VALIRAM GROUP RESERVES THE RIGHTS TO AMEND AND/OR VARY ANY TERMS FROM TIME TO TIME WITHOUT PRIOR NOTICE.

退换货政策:

自原始购买日起七(7)日内、Victoria’s Secret

接受未经清洗、未被穿着或存在质量问题商品的换货。相关商品必须退还至原购买门店,
且退货商品必须带有原始收据及原始标签。

折扣商品,礼品卡和在网上,机场地点或澳门以外购买的任何商品,不接受兑换或退款。
如果商品交换的价值低于原始价值,则不会退款。

出于卫生原因考虑,我们不接受内裤与游泳裤产品的退换货。

VALIRAM 集团保留随时更改任何条款的权利,恕不另行通知。